Privacy Policy

ScriptPin ("ScriptPin," "we," "us," or "our") provides native desktop software that offers real-time AI assistance during interviews and meetings, distributed under a one-time license model. This Policy applies to the ScriptPin website (scriptpin.com) and all ScriptPin desktop applications (collectively, the "Service").

ScriptPin acts as the data controller for the limited personal information described below. For any data processed through your own third-party API keys, you are the controller and the respective AI provider is your processor; see Section 4.

We collect only what is necessary to sell, deliver, and support the Service:

Information you provide

• Purchase information — when you buy a license, our payment processor collects your email, name, billing details, and payment method. We receive your email, name, and a transaction identifier; we never receive or store your full card number.
• Communications — if you email us, we retain your message and contact details to respond.

Information collected automatically

• License & activation data — your license key, a one-way hashed machine fingerprint used to bind the license to your device, activation timestamps, and trial status.
• Technical error reports — the application may transmit non-personal diagnostic data (error messages, app version, operating-system version) so we can fix defects. These reports are not used to identify you.
• Website analytics — standard, aggregated usage data such as pages visited and referring source, where enabled.

Information we do NOT collect

• We do not collect, transmit, record, or store the audio, transcripts, or content of your interviews or meetings on our servers.
• We do not sell your personal information to anyone, ever.
• We do not receive your API keys; they are stored locally on your device or in your own provider account.

We use the limited information we collect to:

• Deliver your license key and provide access to downloads and your account;
• Validate licenses and enforce trial periods and device binding;
• Process payments, issue receipts, and handle refunds or disputes;
• Respond to support requests you initiate;
• Diagnose, fix, and improve the Service through aggregated error reporting;
• Comply with legal obligations and enforce our Terms of Service;
• Detect, prevent, and address fraud, abuse, or security incidents.

We rely on the following legal bases where applicable: performance of a contract (delivering your license), legitimate interests (security, fraud prevention, product improvement), consent (where you provide it), and legal obligation.

ScriptPin's core function relies on speech-to-text and AI providers that you connect using your own API keys. When you use these features:

• Audio captured on your device is sent directly from your device to the provider you configured, using your own credentials;
• This processing is governed by your agreement and the privacy policy of that provider, not by ScriptPin;
• ScriptPin does not act as an intermediary for, and does not retain, this audio or the resulting transcripts;
• You are solely responsible for ensuring that your use of recording, transcription, and AI assistance complies with all applicable laws, including consent and wiretapping laws in your jurisdiction and the jurisdiction of any other participant. As of 2026, all-party-consent states include California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Oregon, Pennsylvania, and Washington;
• The third-party AI and speech-to-text providers you connect act as sub-processors for the audio and text you choose to process, under their own terms and privacy policies. ScriptPin does not select, control, or store that data on your behalf.

We disclose personal information only in these limited circumstances:

• Service providers — to vendors who process payments, host our backend, send transactional email, and deliver the Service on our behalf (see Section 6), under contractual confidentiality and data-protection obligations;
• Legal compliance — when required by law, subpoena, court order, or governmental request, or to establish, exercise, or defend legal claims;
• Protection of rights — to enforce our Terms, prevent fraud or abuse, or protect the safety, rights, or property of ScriptPin, our users, or the public;
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, in which case this Policy will continue to govern transferred information.

We do not disclose your personal information for any other purpose without your consent.

We rely on a small set of reputable providers to operate the Service. Each processes data only as needed to perform its function:

• Payment processing — handles checkout, billing, and payment data. Your card details are processed solely by the payment processor and never stored by us.
• Backend & database hosting — stores license records, account data, and hashed device fingerprints.
• Transactional email — delivers license keys, password-set links, and support replies.
• Website hosting & content delivery — serves the website and downloads.
• AI & transcription providers — connected by you with your own keys, as described in Section 4.

These providers maintain their own privacy and security programs. We do not control, and are not responsible for, the independent practices of providers you connect using your own credentials.

We implement administrative, technical, and physical safeguards designed to protect personal information, including:

• Encryption of data in transit using industry-standard TLS;
• Encryption of stored secrets and sensitive backend configuration;
• One-way hashing of device fingerprints so raw device identifiers are not retained;
• Access controls limiting who can reach production systems;
• Reliance on vetted infrastructure providers with established security certifications.

We retain personal information only as long as necessary for the purposes described in this Policy, including the lifetime of your license, plus any period required to comply with legal, tax, accounting, or dispute-resolution obligations. License and transaction records may be retained for the period required by applicable financial-record laws. Aggregated and de-identified data may be retained indefinitely.

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of the European Economic Area, the United Kingdom, and certain U.S. states (including California) may have specific statutory rights.

California residents

We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act. California residents may request disclosure of the categories of personal information collected and request deletion, subject to legal exceptions, and will not be discriminated against for exercising these rights.

How to exercise your rights

To make a request, email support@scriptpin.com. We may need to verify your identity before acting. We will respond within the timeframe required by applicable law.

ScriptPin is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate, which may have data-protection laws different from those in your country. By using the Service, you consent to such transfers. Where required, we rely on appropriate safeguards for cross-border transfers.

The Service is intended for users aged 18 and older and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after any change constitutes acceptance of the revised Policy. We encourage you to review this page periodically.

For any question, request, or concern regarding this Privacy Policy or your personal information, contact us at:

Email: support@scriptpin.com
Website: scriptpin.com